Cancellation & Refund Policy
Go Mobit values transparency and professional integrity. Our policies protect both our work and your investment.
Cancellation Policy
All cancellation requests must be submitted via written email notice to our official support or billing channel.
- • Before start → Full refund
- • After start → Partial refund
- • Ongoing services → 1 billing cycle notice
Before Project Start
Full refund if cancelled before project kickoff or resource allocation.
After Project Initiation
Partial refund after deducting completed work and administrative setup costs.
Ongoing Services
Requires one billing period notice. Service continues until cycle ends.
Refund Policy
- Not Started: 100% refund
- In Progress: Prorated refund based on work completed
- Completed: No refund after final delivery
Non-Refundable Items
- • Domain registrations and hosting fees
- • Stock assets and licensed materials
- • Third-party integrations and API costs
- • Approved custom development and completed milestones
Disputes & Chargebacks
We encourage contacting our support team before raising disputes.
All disputes must be raised within 15 days of delivery or invoice date.
Unauthorized or fraudulent chargebacks will result in immediate service suspension and may lead to legal recovery actions for outstanding payments and work completed.